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Career Counseling Services

State government career counseling services are here to support you every step of the way! Our career counselors can connect with you virtually, by mail, or via email—whatever works best for you. Our friendly career counselors will work closely with you to understand your education, experience, and career interests, as well as your salary goals and preferred locations. Together, we'll explore the state positions that are a great fit for you. After that, you'll receive a personalized list of opportunities that align with your unique strengths. We're excited to help you find a career path that truly excites you! 

Virtual and Email Counseling

  • Available upon email request.
  • Complete your resume and email it to CMS.CounselingByEmail@Illinois.gov.
  • Include your employment preferences, geographic preferences, and salary requirements in the email body.
  • For virtual counseling, please include preferred days and times of the week.

Recruitment & Career Centers

Chicago Recruitment & Career Center
555 W Monroe, Fourth Floor
Chicago, IL 60661
(312) 814-2398 (voice)

Testing times: 9 a.m. and noon

Please note, a government-issued photo ID is required in order to enter the building.

Springfield  Recruitment & Career Center
Capital City Center
130 W. Mason Street, Second Floor
Springfield, IL 62702
(217) 524-1321 (voice)

Testing times: 8:30 a.m. and 1:30 p.m.

What type of counseling is right for you?

Our virtual career counseling offers several advantages over email-based counseling. Here are some reasons why:

Real-Time Interaction - Sessions are live, allowing for real-time conversation. This allows for immediate feedback, dynamic discussions, and spontaneous problem-solving, where the counselor can adjust their advice based on your reactions and questions.

Personal Connection - Video or phone calls enable a personal connection between the counselor and client. Body language, tone of voice, and other non-verbal cues can enhance the communication, allowing the counselor to better understand your needs and goals.

Immediate Clarification - You can ask follow-up questions on the spot, and the counselor can instantly clarify anything that may have been unclear. This back-and-forth exchange ensures a better understanding of the support being provided.

Interactive Support - Counselors can use various tools, such as screen sharing, document reviewing, or even live demonstrations on how to write a resume or prepare for an interview. These features help enhance the learning experience and provide real-time support.

Time Efficiency - Counselors can address multiple topics in a focused and efficient manner during a live session. This can save time for both the counselor and you by ensuring that questions are answered on the spot and the session moves at an appropriate pace.

Learn More

There are a lot of employment opportunities available. No matter what State career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

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